- ComputerTalk Technology Inc, the one and only provider of the enterprise-class native Skype for Business contact center welcomes SoftApp-distribution, located in the Netherlands, to the ComputerTalk Global Partner Network. This partnership will further expand ComputerTalk’s presence in Europe and bring added value to contact centers in that region.
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The Softapp-distribution-ComputerTalk partnership will bring enterprise-class Skype for Business native contact center and business process automation to companies in the Benelux region. By using ice, the Intelligent Communications Exchange, companies will be able to extend the power of contact center applications to the rest of the enterprise.
“With the addition of ice as an on-premises solution or as a hosted service, we offer our partners a Skype for Business enterprise-class solution that addresses increasing demand for additional telephony functions on the Skype for Business and Office 365 platform,” said Jeroen André de la Porte – CEO, SoftApp-distribution. “ComputerTalk, with almost 3 decades of contact center experience, provides the latest and greatest features that SoftApp-distribution customers are demanding.” Through this partnership, SoftApp-distribution will be able to provide their customers a software-only, all-in-one multimedia contact center that supports the phone, instant messaging, email, Twitter, video, fax, Skype, webchat and SMS modalities.
Charles Lesieur – Business Development Manager, ComputerTalk says, “We are excited to partner with SoftApp-distribution – they know the Microsoft application stack and the Benelux region very well. With their expertise, we will bring the winning combination of Skype for Business / O365 and ice to customers in Europe.”